Instructions and warnings
Before assembling, charging, cleaning, wearing, or using a product, the customer must read and follow all:
- Instructions;
- Labels;
- Warnings;
- Age limits;
- Weight limits;
- Size limits;
- Developmental requirements;
- Compatibility requirements;
- Cleaning instructions;
- Charging instructions;
- Maintenance requirements; and
- Safety information supplied with the product.
A product may be used only for its stated and intended purpose.
Product selection
The customer is responsible for reviewing the product information and selecting a product appropriate for the intended user and intended use.
Where necessary, customers should consult an appropriately qualified healthcare or childcare professional before using a product.
No medical advice
Website content, product information, marketing materials, and customer-support communications are provided for general informational purposes.
They do not constitute medical advice, diagnosis, treatment, or professional healthcare services.
Customers should consult an appropriately qualified healthcare professional concerning:
- Medical symptoms;
- Medical conditions;
- Treatment decisions;
- Breastfeeding difficulties;
- Pain or injury;
- Pregnancy;
- Postpartum care; or
- Infant health.
In an emergency, contact the appropriate emergency or medical service.
Regulatory status
No product should be considered approved, cleared, registered, listed, certified, or authorized by a government authority unless TYMGLO expressly states the applicable status for that specific product and has a lawful basis for the statement.
Where a product is a regulated medical device or regulated consumer product, it must be used only in accordance with its applicable intended use, labeling, instructions, warnings, and regulatory status.
Baby monitors and connected products
Unless expressly identified and lawfully authorized otherwise, a camera, baby monitor, sensor, application, notification, analytics feature, movement feature, sound feature, sleep-related feature, breathing-related feature, or connectivity feature:
- Is not a medical device;
- Is not a life-safety system;
- Does not diagnose, prevent, treat, cure, or monitor a medical condition;
- Does not guarantee the health or safety of a child;
- Does not prevent injury, illness, suffocation, or sudden infant death;
- Is not a substitute for responsible adult supervision; and
- Must not be relied upon for emergency or medical decisions.
Power, internet access, wireless connections, mobile devices, applications, notifications, cameras, sensors, and third-party services may:
- Fail;
- Disconnect;
- Become unavailable;
- Be delayed;
- Produce false alerts;
- Fail to produce an alert; or
- Provide incomplete or inaccurate information.
A responsible adult must independently supervise the child.
Infant sleep
A product must not be used for infant sleep unless it is expressly designed, labeled, marketed, and legally permitted for infant sleep.
Unless expressly stated otherwise for the particular product, a carrier, lounger, nursing pillow, support cushion, positioning product, feeding product, wearable product, seat, or similar product must not be treated or used as an infant sleep product.
If an infant falls asleep in a product not intended for infant sleep, the caregiver should move the infant to an appropriate sleep product.
Baby carriers and wearable infant products
A baby carrier or wearable infant product may be used only in accordance with its:
- Age range;
- Weight range;
- Size requirements;
- Developmental requirements;
- Positioning instructions;
- Airway instructions; and
- Supervision requirements.
The caregiver must ensure that the child is properly positioned and secured and that the child’s airway remains open.
Breast pumps and milk-contact products
Breast pumps and related products must be assembled, fitted, operated, cleaned, sanitized, dried, stored, and replaced in accordance with the instructions supplied with the product.
All components that contact breast milk must be cleaned as directed after use.
A product identified as intended for a single user must not be shared between users.
Stop using the product and seek appropriate professional advice if use causes:
- Unexpected or severe pain;
- Injury;
- Bleeding;
- Burning;
- Persistent irritation;
- Skin damage; or
- Another concerning physical reaction.
Feeding products
Feeding products must be:
- Cleaned and sanitized as directed;
- Inspected before each use;
- Replaced when damaged or excessively worn;
- Used only within any stated temperature limits; and
- Used only under appropriate adult supervision.
Always check food or liquid temperature before feeding.
Batteries and electrical products
Stop using and, where safe, disconnect an electrical product if it:
- Overheats;
- Smokes;
- Sparks;
- Leaks;
- Swells;
- Produces an unusual odor;
- Produces an unusual sound;
- Has an exposed wire;
- Has a damaged battery, cable, plug, housing, or connector; or
- Shows another sign of damage or malfunction.
Do not use an unapproved charger, cable, battery, adapter, component, or replacement part.
Immediate stop-use requirement
The customer must stop using a product immediately if it appears:
- Damaged;
- Defective;
- Excessively worn;
- Contaminated;
- Altered;
- Incomplete;
- Recalled;
- Unsafe; or
- Inconsistent with the supplied instructions.
Contact support@tymglo.com for further instructions.