TYMGLO may issue or communicate:
- A safety notice;
- Corrective instructions;
- A stop-use notice;
- A repair program;
- A replacement program;
- A refund program;
- A software or firmware update;
- A product withdrawal; or
- A product recall.
Customers must immediately stop using an affected product when instructed and must comply with the applicable notice.
TYMGLO may use order, account, product-registration, shipping, email, telephone, or other available contact information to communicate product-safety information.
The remedy, eligibility requirements, deadlines, and instructions stated in the applicable safety notice or recall will apply, subject to applicable law.
Nothing in any TYMGLO policy limits TYMGLO’s ability or legal obligation to:
- Suspend or stop sales;
- Investigate a complaint;
- Contact customers;
- Notify a government authority;
- Submit a legally required report;
- Request the return or destruction of a product;
- Conduct a recall; or
- Take another corrective action.